NationalSeniorDirectory
AlabamaCITRONELLENursing HomesCROWNE HEALTH CARE OF CITRONELLE

CROWNE HEALTH CARE OF CITRONELLE

19225 NORTH 4TH STREET, CITRONELLE, AL, 36522 · 2518665509

Nursing HomeMedicare CertifiedMedicaid Certified
5.0
★★★★★
Overall Rating
Health Inspection
5.0
Staffing
4.0
Quality Measures
3.0
69
Licensed Beds
4.0
Staffing Rating
Crowne Health Care of Citronelle earned an overall 5-star rating from CMS, which is the highest possible score and puts it well above average compared to nursing homes nationally. That top score is a composite that weighs together three separate ratings, and this facility performs strongly across the board. The health inspection rating is a perfect 5 stars, meaning state inspectors found very few or no significant problems during their visits - a reassuring sign that the facility is meeting care and safety standards in practice, not just on paper. The staffing rating comes in at 4 stars, which is above average, reflecting that nurses and aides are spending more time with residents than you'd find at a typical facility. More staff time generally means faster responses, more attentive care, and less stress for residents day to day. The quality measures rating is 3 stars, which is right at the national average. This score is based on 15 clinical outcomes - things like whether residents are experiencing falls, pressure wounds, or changes in mobility. An average score here doesn't mean anything alarming, but it's worth asking the facility directly about any areas where they're working to improve. Overall, a 5-star composite backed by an exceptional inspection record and above-average staffing is a meaningful indicator that families can feel good about. Just keep in mind that no single number tells the whole story, so a visit and a conversation with staff will always add important context.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during the day shift, and how does that change at night and on weekends? 2. How long have most of your nursing assistants and nurses been working here, and what is your staff turnover rate over the past year? 3. What happens when my loved one needs help going to the bathroom or getting out of bed in the middle of the night, and how quickly does someone usually respond? 4. Has this facility been cited for any deficiencies in the last two years, and can you walk me through what happened and what changed as a result? 5. What does a typical day actually look like for a resident, from the time they wake up to when they go to sleep, including meals, activities, and time outside their room? 6. If my loved one's condition gets worse or we have a serious concern, who do we call, how fast will we hear back, and who is ultimately responsible for making decisions about their care? For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.