CROWNE HEALTH CARE OF FT PAYNE
403 13TH STREET NORTHWEST, FORT PAYNE, AL, 35967 · 2568455990
Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
5.0
Quality Measures
1.0
123
Licensed Beds
5.0
Staffing Rating
Crowne Health Care of Ft Payne holds a 4-star overall rating, which means it lands above average when CMS weighs everything together. That overall score is shaped by three separate pieces. The health inspection rating, also 4 stars, tells you that state inspectors found fewer or less serious problems here than at most nursing homes, which is a good sign that the facility is being run with care and accountability. The staffing rating is a perfect 5 stars, meaning nurses spend significantly more time with residents compared to the average facility, and for families, that often translates to quicker responses, closer attention, and better day-to-day care.
The one area that stands out as a concern is the quality measures rating, which sits at just 1 star. This rating is based on 15 clinical outcomes, things like rates of pressure wounds, falls, infections, and how residents are functioning physically over time. A 1-star score here means the facility is performing well below average on those health outcomes, and that is worth a serious conversation with the facility before making a decision. The strong staffing numbers and inspection history help lift the overall rating, but families should ask specifically which quality measures are struggling and what the facility is doing to address them.
💼 Navigating costs for a loved one? Speak with an elder law attorney.Find one free →
Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during a typical day shift and night shift, and has that ratio changed in the past year?
2. What is your staff turnover rate, and how long have most of your current CNAs and nurses been working here?
3. If my loved one falls or has a medical emergency in the middle of the night, walk me through exactly what happens from the moment staff finds out to the moment the family is contacted.
4. How do you handle a resident who refuses a meal, stops participating in activities, or seems withdrawn, and who specifically is responsible for following up on that?
5. Can you show me the most recent state inspection report, and what steps have you taken to address any deficiencies that were cited?
6. What does a typical Tuesday look like for a resident who has moderate memory loss and limited mobility, from the time they wake up to the time they go to bed?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
🚛 Planning a move for a family member? Senior relocation specialists.Get quotes →
Data sourced from CMS Care Compare. Last updated via nightly pipeline.