JACKSON HEALTH CARE FACILITY
2616 NORTH COLLEGE AVENUE, JACKSON, AL, 36545 · 2512462476
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-19
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
5.0
Quality Measures
2.0
91
Licensed Beds
5.0
Staffing Rating
Jackson Health Care Facility earns an overall 4-star rating, which means it performs above average compared to nursing homes across the country. That overall score is a composite of three separate ratings, and it is worth understanding what each one tells you. The staffing rating is a perfect 5 stars, which is the strongest signal here. It means residents get more nurse time per day than most facilities, and that matters in a very real way. More staff time generally translates to quicker responses to call lights, more attentive personal care, and less chance of issues going unnoticed. The health inspection rating comes in at 3 stars, or average, meaning state inspectors found a typical number of citations. Nothing alarming, but not a standout record either. The quality measures rating is where families should pay closest attention, because at 2 stars it falls below average. This score is based on 15 clinical outcomes like residents developing pressure ulcers, experiencing falls, losing too much weight, or needing to be hospitalized. A below-average score here suggests that on some of those health outcome measures, residents at this facility are not faring as well as they are at comparable homes.
The takeaway is that Jackson Health Care Facility has a genuinely strong staffing situation, which is a real day-to-day advantage for residents, but the quality measures score is a reason to ask questions during a tour. You might want to ask the facility directly which specific measures dragged that score down and what they are doing to improve. The overall 4-star rating is encouraging, but no single number tells the whole story, and for something this important, it is worth digging a little deeper.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during a typical day shift, and does that number change at night or on weekends?
2. How long have your most recent charge nurse and director of nursing been working at this specific facility?
3. If my loved one falls or has a medical emergency in the middle of the night, walk me through exactly what happens from the moment staff are alerted to when a family member gets a phone call.
4. Can I see the last three state inspection reports, and can someone here explain what was cited and what changed as a result?
5. What does a typical Tuesday look like for a resident who does not want to participate in group activities, and who checks in on them throughout the day?
6. If my loved one's condition gets worse over time and they need more help with daily tasks like bathing or getting dressed, how does your staffing or care plan actually adjust to meet that?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.