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AlabamaMONTGOMERYNursing HomesCROWNE HEALTH CARE OF MONTGOMERY

CROWNE HEALTH CARE OF MONTGOMERY

1837 UPPER WETUMPKA ROAD, MONTGOMERY, AL, 36107 · 3342648416

Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
4.0
Quality Measures
2.0
185
Licensed Beds
4.0
Staffing Rating
Crowne Health Care of Montgomery holds a 4-star overall rating from CMS, which means it performs above average when you look at the full picture. That overall score is built from three separate ratings, and two of them are genuinely strong. The Health Inspection rating of 4 stars tells you that state inspectors found fewer or less serious problems here compared to most facilities, which is a good sign that the home is being run carefully and residents are living in a safe environment. The Staffing rating of 4 stars means nurses and aides are spending more time with residents than you'd find at a typical facility, and that tends to make a real difference in the day-to-day care your loved one receives. The one area worth a closer look is the Quality Measures rating, which comes in at 2 stars, or below average. This score is based on 15 clinical and physical health indicators, things like whether residents are experiencing pain, losing weight, developing pressure sores, or declining in mobility. A lower score here doesn't necessarily mean care is poor overall, but it does mean families should ask questions during a visit about how the facility tracks and responds to changes in resident health. Because the overall rating blends all three scores together, the stronger inspection and staffing numbers help carry the composite to 4 stars, but the quality measures gap is something to keep in mind as you make your decision.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and how does that number change at night and on weekends? 2. How long have most of your nursing staff been working here, and what do you do to keep staff from leaving? 3. If my loved one had a fall or a medical emergency in the middle of the night, walk me through exactly what would happen from the moment it was discovered. 4. What does a typical day look like for a resident who doesn't have many visitors, and how do you make sure they're staying engaged and comfortable? 5. Can I see your most recent state inspection report, and can you explain any deficiencies that were cited and what you changed because of them? 6. How do you handle it when a family member has a concern or complaint, and can you give me an example of a time a family raised an issue and how it was resolved? "For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.