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AlabamaPHENIX CITYNursing HomesPARKWOOD HEALTH CARE FACILITY

PARKWOOD HEALTH CARE FACILITY

3301 STADIUM DRIVE, PHENIX CITY, AL, 36867 · 3342970237

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-19
5.0
★★★★★
Overall Rating
Health Inspection
3.0
Staffing
5.0
Quality Measures
5.0
74
Licensed Beds
5.0
Staffing Rating
Parkwood Health Care Facility earns an overall 5-star rating from CMS, which is the highest possible score and puts it well above average compared to other nursing homes nationwide. That overall rating is a composite of three separate scores, so it helps to look at each one individually. The staffing rating is a perfect 5 stars, meaning the facility dedicates significantly more nurse hours per resident than most facilities do - practically speaking, that means your loved one is more likely to get timely, attentive care rather than waiting on an overworked staff. The quality measures rating is also 5 stars, which reflects strong outcomes across 15 clinical indicators like wound care, fall rates, and infection management - these are real-world results that show how well residents are actually faring. The health inspection rating comes in at 3 stars, which is average, meaning state inspectors found a typical number and severity of citations during their visits. This isn't a red flag on its own, but it is worth asking the facility directly about any recent citations and what they did to address them. The good news is that the two strongest predictors of day-to-day care quality - staffing levels and clinical outcomes - are both excellent here. The health inspection score, while only average, is somewhat offset by how well the facility performs where it counts most for residents' comfort and health. For most families, a 5-star overall rating backed by top marks in staffing and quality measures is a genuinely encouraging sign.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant (CNA) care for during a typical day shift and a typical night shift? 2. What percentage of your nursing staff are permanent employees versus agency or temporary workers, and how often do residents see the same caregivers from week to week? 3. Can you walk me through exactly what happens when a resident falls or has a medical emergency, from the moment it occurs to when the family is notified? 4. How does the staff handle a resident who resists care, becomes confused at night, or shows signs of depression? 5. What did your most recent state inspection find, and what specific steps did the facility take to fix any problems that were cited? 6. What does a typical Tuesday look like for a resident who is mobile and social versus one who is mostly in their room? For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.