THE CENTER AT VAL VISTA, LLC
3744 SOUTH ROME STREET, GILBERT, AZ, 85297 · 4802249500
Nursing HomeMedicare Certified
5.0
★★★★★
Overall Rating
Health Inspection
5.0
Staffing
3.0
Quality Measures
5.0
96
Licensed Beds
3.0
Staffing Rating
The Center at Val Vista holds an overall 5-star rating from CMS, which is the highest possible score and reflects strong performance across most areas. That overall rating is built from three separate scores, so it helps to look at each one. The health inspection rating is a perfect 5 stars, meaning state inspectors found very few or no significant problems during their visits. That is a good sign that the facility is being run safely and that staff are following proper care protocols day to day. The quality measures rating is also 5 stars, which is based on 15 clinical and physical health outcomes for residents, things like whether residents are experiencing falls, pressure sores, or declines in mobility. Scoring at the top here suggests residents are generally receiving care that keeps them healthy and functioning as well as possible.
The one area to keep in mind is staffing, which sits at 3 stars, meaning it is average compared to other nursing homes nationwide. This reflects the number of nursing hours provided per resident, so while it is not a red flag, it does mean the facility is not going above and beyond in that area. Families might want to ask the facility directly about staffing levels on specific shifts, particularly evenings and weekends, to get a clearer picture. Overall though, the combination of excellent inspection results and strong health outcomes puts The Center at Val Vista in a very good position, and the 5-star overall rating reflects that the high marks in those areas carry significant weight.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have your current nursing staff and aides been working here, and what does your turnover look like over the past year?
3. If my loved one falls or has a medical emergency overnight, walk me through exactly what happens from the moment staff find out.
4. Can you show me the most recent state inspection report, and how did you address any deficiencies that were cited?
5. What does a typical weekday look like for a resident who isn't in therapy, and how do you make sure they aren't just sitting in their room?
6. If my family member has a complaint or concern, who do they go to, and can you give me an example of a complaint you received and how it was resolved?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.