Heritage Health Care Center
1300 SOUTH STREET, GLOBE, AZ, 85501 · 9284253118
Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
4.0
Quality Measures
4.0
96
Licensed Beds
4.0
Staffing Rating
Heritage Health Care Center holds a 4-star overall rating from CMS, which means it performs above average compared to nursing homes nationwide. That overall score is a composite built from three separate ratings, each measuring something different about how the facility operates and cares for its residents.
The 4-star Health Inspection rating tells you that state inspectors found fewer or less serious problems here than at most facilities. The Staffing rating of 4 stars reflects that nurses are spending more time with residents than the national average, which in practical terms means your loved one is less likely to wait long for help or attention. The 4-star Quality Measures rating is based on 15 clinical indicators, things like whether residents are experiencing falls, pressure wounds, or changes in mobility, and a 4 here suggests residents at this facility tend to fare better on those outcomes than at most nursing homes. Taken together, all three pieces pointing above average gives families a fairly consistent and encouraging picture of care at Heritage Health Care Center.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have your charge nurses and CNAs been working here on average, and what does your staff turnover look like over the past year?
3. If my loved one had a fall or a sudden change in condition overnight, walk me through exactly what happens and who contacts the family.
4. What does a typical weekday look like for a resident who does not have many scheduled therapies, and how do staff help them stay engaged during unstructured hours?
5. Has this facility received any citations or deficiencies from state inspectors in the last two years, and can you show me the most recent inspection report?
6. If my loved one is unhappy here or I have a serious concern about their care, who do I talk to, and what has the facility actually changed in response to resident or family complaints in the past?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.