5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
5.0
Quality Measures
4.0
70
Licensed Beds
5.0
Staffing Rating
Sante of Mesa earned an overall 5-star rating from CMS, which puts it in the top tier of nursing facilities nationwide. That overall score is a composite built from three separate ratings, each measuring something different about how the facility operates and cares for its residents. The health inspection rating comes in at 4 stars, meaning state inspectors found fewer and less serious issues than most facilities. The staffing rating is a perfect 5 stars, which tells you that nurses are spending significantly more time with residents than the average facility, and more hands-on care time generally means residents get faster attention and more personalized help day to day. The quality measures rating is 4 stars, reflecting above-average outcomes across 15 clinical indicators like fall rates, pressure wounds, and how well residents maintain their ability to move around and care for themselves.
Practically speaking, a 5-star overall rating means the facility is performing well across the board, even if no single area is a weak link. The slightly lower scores in health inspections and quality measures, both still above average, keep it from being a perfect sweep, but a 4-star score in those areas is still a strong result. For families weighing options, this combination suggests a well-staffed facility with a solid safety record and better-than-average health outcomes for residents, which is a reassuring picture when you are trying to find a place you can trust with someone you love.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change on nights and weekends?
2. How long have your charge nurses and CNAs been working here on average, and what is your staff turnover rate over the past year?
3. If my loved one has a concern or feels unsafe, what is the exact process for reporting it, and who follows up to make sure it was addressed?
4. Can you walk me through what a typical weekday looks like for a resident, from morning until bedtime, including meals, activities, and time outside the room?
5. How does the facility handle a situation where a resident's condition changes suddenly at night or on a weekend when the primary care team is not on site?
6. Has this facility received any state or federal citations in the past two years, and if so, what specific steps were taken to fix the problems that were cited?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.