Freedom Plaza Care Center
13714 NORTH PLAZA DEL RIO BLVD, PEORIA, AZ, 85381 · 6238156100
Nursing HomeMedicare Certified
5.0
★★★★★
Overall Rating
Health Inspection
5.0
Staffing
5.0
Quality Measures
3.0
111
Licensed Beds
5.0
Staffing Rating
Freedom Plaza Care Center holds an overall 5-star rating from CMS, which is about as strong as it gets. That top-level rating is a composite picture, meaning it pulls together three separate scores to give families a quick sense of how a facility is doing across different areas. Here is what each piece actually tells you.
The health inspection rating is a perfect 5 stars, which means state inspectors have found very few, if any, serious problems during their visits. That is a good sign that the facility is being run safely and that issues get caught and corrected. The staffing rating is also 5 stars, meaning nurses and aides are spending more time with residents than you would typically see elsewhere. More staff time generally means faster responses, more personalized attention, and less chance of a resident going unnoticed when something is wrong. The one area worth noting is the quality measures rating, which comes in at 3 stars, or average. This score looks at 15 clinical outcomes, things like whether residents are experiencing falls, pressure wounds, or changes in mobility. An average score here does not mean anything is wrong, but it does suggest that health outcomes for residents are in line with what you would see at a typical facility rather than standing out as exceptional. Families should feel good about the overall picture at Freedom Plaza, and asking the staff directly about how they track and address those clinical outcomes is a reasonable next step.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant (CNA) care for during the day shift, and how does that number change at night and on weekends?
2. What percentage of your nursing staff are agency or temp workers right now, and how long have your full-time CNAs been here on average?
3. Can you walk me through exactly what happens if my family member falls or has a medical emergency in the middle of the night?
4. How do you handle a resident who refuses a bath, misses meals, or seems withdrawn - and who specifically would call me if that started happening?
5. What did your last state inspection find, and what concrete steps did you take to fix those issues?
6. If I stop by unannounced on a Tuesday afternoon, what would I typically see residents doing, and who decides what activities are available each day?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.