CHRISTIAN CARE NURSING CENTER
11812 NORTH 19TH AVE, PHOENIX, AZ, 85029 · 6024435405
Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
4.0
Quality Measures
4.0
68
Licensed Beds
4.0
Staffing Rating
Christian Care Nursing Center holds an overall 4-star rating, which means it performs above average compared to nursing homes across the country. That overall score is built from three separate ratings that each measure something different, and in this case, all three come in at 4 stars, which is a consistently strong picture.
The health inspection rating reflects how the facility did during state inspections, looking at the number of issues found and how serious they were. A 4-star score here suggests fewer or less severe citations than most facilities, which is reassuring for families who want to know the home is being run safely and responsibly. The staffing rating tells you how much time nurses are actually spending with residents, and above average here means residents are getting more hands-on attention than they would at a typical facility. Finally, the quality measures rating looks at 15 clinical outcomes, things like how residents are managing with pain, mobility, or infections, and a 4-star score means residents at Christian Care are faring better than average on those real-world health indicators. Taken together, this is a well-rounded performance with no weak spots to flag.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant (CNA) care for during a typical day shift, and how does that number change on nights and weekends?
2. How long have your charge nurses and CNAs been working here, and what does staff turnover look like over the past year?
3. If my loved one falls or has a medical emergency overnight, what is the step-by-step process for notifying our family, and how quickly does that call happen?
4. Can you walk me through what a typical Tuesday looks like for a resident who needs help with bathing, meals, and getting around?
5. What happens when a resident or family member files a complaint, and can you show me how those complaints are tracked and followed up on?
6. How do you handle a resident who refuses care, becomes confused at night, or shows signs that their condition is getting worse?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.