CORONADO HEALTHCARE CENTER
11411 NORTH 19TH AVE, PHOENIX, AZ, 85029 · 6022567500
Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
3.0
Quality Measures
5.0
191
Licensed Beds
3.0
Staffing Rating
Coronado Healthcare Center holds an overall 4-star rating from CMS, which puts it above average compared to nursing homes across the country. That overall score is a composite built from three separate ratings, each measuring something different about the facility. The health inspection rating comes in at 3 stars, meaning the number and seriousness of citations found during state inspections is about average. It is not a red flag, but it does suggest there is some room for improvement in how the facility holds up under regulatory scrutiny. Staffing also sits at 3 stars, which means the amount of nursing time residents receive relative to the number of people living there is around the national average. Families should know that staffing levels directly affect how quickly call lights get answered, how attentive daily care is, and how much one-on-one time nurses can spend with each resident.
Where Coronado really stands out is in its Quality Measures rating, a perfect 5 stars. This score looks at 15 clinical and physical health outcomes for residents, things like rates of falls, pressure wounds, pain management, and decline in mobility. Earning 5 stars here means residents at this facility are experiencing measurably better health outcomes than at the vast majority of nursing homes. That is a strong indicator of the actual care being delivered day to day. For families weighing their options, the combination of solid clinical outcomes and average-but-not-concerning inspection and staffing scores adds up to a genuinely above-average choice overall.
💼 Navigating costs for a loved one? Speak with an elder law attorney.Find one free →
Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and how does that number change at night and on weekends?
2. How long have your director of nursing and administrator been in their current roles here, and what is your average staff turnover rate over the past year?
3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night?
4. How do you handle a resident who refuses a bath, a meal, or their medication, and who makes the call on how to respond?
5. What did your last state inspection find, and what specific changes did you make as a result?
6. If my family member has a complaint or feels unsafe, what is the step-by-step process for reporting it, and who outside of this facility can they contact?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
🚛 Planning a move for a family member? Senior relocation specialists.Get quotes →
Data sourced from CMS Care Compare. Last updated via nightly pipeline.