DESERT HAVEN CARE CENTER

Desert Haven Care Center is a skilled nursing facility located at 2645 East Thomas Road in Phoenix, Arizona, within Maricopa County. The facility operates with 115 certified beds and is classified as a for-profit limited liability company. It holds dual certification, accepting both Medicare and Medicaid residents. The Centers for Medicare and Medicaid Services (CMS) assigns star ratings to nursing facilities based on health inspections, staffing levels, and quality measures, with ratings ranging from 1 to 5 stars. Desert Haven Care Center holds an overall CMS rating of 1 star, which falls below the national average of 3.0 stars. The health inspection rating is also 1 star, indicating a greater number or severity of deficiencies identified during state inspection surveys compared to the national baseline. The staffing rating stands at 3 stars, placing it at the national average for nurse and aide staffing levels relative to resident census. The quality measure rating is 4 stars, which is above the national average and reflects performance on clinical indicators such as rates of hospitalization, falls, pressure ulcers, and other resident health outcomes tracked by CMS. Desert Haven Care Center is certified to accept both Medicare and Medicaid as forms of payment. Medicare typically covers short-term skilled nursing care following a qualifying hospital stay, subject to specific eligibility requirements and time limitations. Medicaid may cover longer-term custodial care for residents who meet financial and clinical eligibility criteria under Arizona state guidelines. Individuals and families seeking care at this facility are advised to contact the facility directly or consult with a benefits counselor regarding coverage details, private pay options, and any additional financial considerations. When compared to national averages, Desert Haven Care Center presents a mixed profile across its CMS rating categories. The overall 1-star rating and the 1-star health inspection rating both fall substantially below the national average of 3.0 stars, suggesting that inspection history is an area of concern relative to peer facilities nationwide. The staffing rating of 3 stars is consistent with the national norm. The quality measure rating of 4 stars is a notable area of relative strength, indicating that certain tracked clinical outcomes at this facility perform above the national average. Families and care coordinators reviewing this facility should consider the full range of rating components alongside other factors, including inspection reports available through the CMS Care Compare database, when making care decisions.