HAVEN OF PHOENIX

Haven of Phoenix earns an overall 4-star rating, which puts it above average compared to nursing homes nationally. That overall score is a composite that CMS calculates by weighing the three sub-ratings together, so a particularly strong performance in one area can help lift the final number even if other areas are more middle-of-the-road. In this case, the standout is the Quality Measures rating, which comes in at a perfect 5 stars. That score is based on 15 clinical indicators tracking things like residents' physical health, pain management, and how well the facility prevents issues like infections or falls. A top score there is a meaningful signal that residents are experiencing genuinely good health outcomes day to day. The Health Inspection and Staffing ratings both land at 3 stars, meaning they're right around average. On inspections, that reflects the number and seriousness of citations state surveyors noted during their visits, so it's worth asking the facility directly about any specific findings and what steps they've taken to address them. The staffing score tells you that the ratio of nurse hours to residents is in line with typical facilities, not exceptional but not a red flag either. Taken together, Haven of Phoenix looks like a solid choice, especially for families prioritizing strong clinical outcomes, though it's reasonable to dig a little deeper into the inspection history and staffing levels before making a final decision.