NationalSeniorDirectory
ArizonaPHOENIXNursing HomesNORTHPARK HEALTH AND REHABILITATION OF CASCADIA

NORTHPARK HEALTH AND REHABILITATION OF CASCADIA

2020 NORTH 95TH AVENUE, PHOENIX, AZ, 85037 · 2084019600

Nursing HomeMedicare Certified
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
1.0
Quality Measures
5.0
54
Licensed Beds
1.0
Staffing Rating
Northpark Health and Rehabilitation of Cascadia holds an overall 4-star rating, which places it above average compared to other nursing homes nationally. That overall score is a composite of three separate ratings, and it is worth knowing what each one actually measures before drawing conclusions. The health inspection rating comes in at 4 stars, meaning state inspectors found relatively few or less serious problems during their visits, which is a good sign that the facility is meeting care and safety standards. The quality measures rating is a perfect 5 stars, reflecting that residents tend to fare well across 15 tracked health outcomes like fall rates, pressure wounds, and pain management. That is genuinely encouraging and suggests the clinical side of care is strong. The one area that stands out as a concern is the staffing rating, which is just 1 star, or much below average. This means nurses are spending fewer hours per resident per day than what is typical at other facilities. Even when a facility delivers good outcomes, low staffing levels can affect how quickly call lights get answered, how attentive daily care is, and how much time staff can spend with each resident. Families should ask the facility directly about their current nurse-to-resident ratios and whether they rely heavily on agency or temporary staff. The strong quality measures score suggests things are working well so far, but staffing is worth watching closely.
💼 Navigating costs for a loved one? Speak with an elder law attorney.Find one free →
Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends? 2. How long have your nursing staff and aides been working here, and what does your turnover look like over the past year? 3. If my loved one has a fall or a medical concern in the middle of the night, walk me through exactly what happens from the moment staff are notified. 4. Can I visit at any time without calling ahead, and are there any hours or areas where family members are not allowed to go? 5. How do you handle a resident who is unhappy with their care or wants to make a complaint, and can you give me an example of a change you made because a resident or family member spoke up? 6. What does a typical day look like for a resident who needs a lot of assistance, and how do you make sure they still have choices about things like when they wake up, what they eat, or how they spend their time? For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

🚛 Planning a move for a family member? Senior relocation specialists.Get quotes →

Data sourced from CMS Care Compare. Last updated via nightly pipeline.