NationalSeniorDirectory
ArizonaPHOENIXNursing HomesRIDGECREST POST ACUTE

RIDGECREST POST ACUTE

16640 NORTH 38TH STREET, PHOENIX, AZ, 85032 · 6024826671

Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
2.0
Quality Measures
5.0
200
Licensed Beds
2.0
Staffing Rating
Ridgecrest Post Acute holds an overall 4-star rating from CMS, which means it ranks above average compared to nursing homes nationally. That overall score is a composite of three separate ratings, and understanding each one helps paint a clearer picture of what your family member would actually experience there. The health inspection rating sits at 3 stars, meaning the facility's record of state inspection findings is about average - not a red flag, but not a standout either. The staffing rating is the weakest piece, coming in at 2 stars, which means residents are getting fewer nurse hours per day than what's typical for facilities of this size. That's worth asking about directly, since staffing levels can affect how quickly someone gets help, how attentive the daily care is, and how well staff get to know each resident personally. The quality measures rating is where Ridgecrest really shines, earning a perfect 5 stars. This score is based on 15 clinical indicators tracking things like how residents are managing pain, whether they're experiencing falls or infections, and how their physical health is progressing over time. A top score here suggests that despite the staffing challenges, residents are seeing strong health outcomes in practice. The overall 4-star rating reflects this mix - excellent clinical results helping to offset the below-average staffing numbers. Families should feel encouraged by the outcomes data but would be wise to ask the facility directly how they maintain care quality with current staffing levels.
💼 Navigating costs for a loved one? Speak with an elder law attorney.Find one free →
Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during the day shift, and how does that change at night and on weekends? 2. How long have most of your nursing staff been working here, and what do you do when a shift goes short-staffed? 3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night? 4. How do you handle a situation where a resident or family member has a complaint about care, and can you give me an example of a time that happened and how it was resolved? 5. What does a typical weekday actually look like for a resident who doesn't have many visitors, from the time they wake up until they go to bed? 6. Has this facility been cited for any deficiencies in the last two state inspections, and where can I read the full inspection reports myself? "For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

🚛 Planning a move for a family member? Senior relocation specialists.Get quotes →

Data sourced from CMS Care Compare. Last updated via nightly pipeline.