THE REHABILITATION CENTER AT THE PALAZZO

The Rehabilitation Center at the Palazzo is a skilled nursing and rehabilitation facility located at 6250 North 19th Avenue in Phoenix, Arizona, within Maricopa County. The facility operates with 60 certified beds and is classified as a for-profit limited liability company. It is certified to accept both Medicare and Medicaid residents. The facility holds an overall CMS star rating of 3 out of 5, which aligns with the national average of 3.0 stars. CMS star ratings are derived from three component categories: health inspections, staffing, and quality measures. The Rehabilitation Center at the Palazzo received a health inspection rating of 2 stars, which falls below the national average and reflects findings from standard surveys and complaint investigations conducted by state agencies. The staffing rating is 3 stars, indicating a staffing level consistent with the national average across both nursing and aide hours. The quality measure rating stands at 5 stars, the highest available, reflecting performance on clinical outcome metrics that include rates of hospitalization, falls, pressure ulcers, and other tracked health indicators for long-term and short-stay residents. The facility accepts Medicare and Medicaid as payment sources, making it accessible to a range of residents who qualify under these federal programs. Individuals and families seeking placement should contact the facility directly at (602) 433-6300 to confirm current availability, accepted insurance plans, and any private pay arrangements. Coverage specifics, benefit periods, and eligibility requirements are determined by the respective programs and may vary based on individual circumstances. When considered against national benchmarks, The Rehabilitation Center at the Palazzo presents a mixed profile. Its overall 3-star rating matches the national average, and its 5-star quality measure rating places it among the top-performing facilities in that category nationally. However, its 2-star health inspection rating indicates a below-average performance in that component, which may reflect the number, scope, or severity of inspection deficiencies identified during the most recent review cycles. The staffing rating of 3 stars reflects performance consistent with typical facilities across the country. Families and individuals reviewing this facility are encouraged to examine the full CMS Nursing Home Care Compare report for detailed inspection findings and staffing hour data.