The Terraces of Phoenix
7550 NORTH 16TH STREET, PHOENIX, AZ, 85020 · 6029444455
Nursing HomeMedicare CertifiedMedicaid Certified
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
5.0
Quality Measures
5.0
64
Licensed Beds
5.0
Staffing Rating
The Terraces of Phoenix holds an overall 5-star rating from CMS, which is about as strong as it gets for a nursing facility. That top score is a composite built from three separate ratings, and understanding each one helps paint a clearer picture. The staffing rating is a perfect 5 stars, meaning nurses and aides are spending significantly more time with residents than you'd see at a typical facility - that kind of hands-on attention matters a lot day to day. The quality measures rating is also 5 stars, reflecting that residents here tend to fare well across 15 clinical indicators like mobility, wound care, and medication management. The health inspection rating comes in at 4 stars, which is still above average, meaning state inspectors found fewer or less serious issues than most facilities - not a red flag by any stretch, just a small notch below perfect.
When CMS rolls these three pieces together into an overall score, health inspections carry the most weight in the formula. So even with a 4-star inspection result, the facility's exceptional staffing and clinical outcomes pushed the overall rating to 5 stars. For a family trying to decide where a parent or spouse will live and receive care, this combination is genuinely reassuring. Strong staffing means your loved one is less likely to wait long for help, and strong quality measures suggest the facility is doing the right things to keep residents healthy and comfortable over time.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and how does that number change at night and on weekends?
2. How long has your Director of Nursing been in this role, and what is your average staff turnover rate over the past year?
3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night?
4. What does a typical Tuesday look like for a resident who does not have many visitors and has limited mobility?
5. Has this facility received any state citations or fines in the past two years, and can you show me the most recent state inspection report?
6. If my loved one has a complaint or feels unsafe, who do they tell, and how do I find out about it?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.