Haven Health Prescott, LLC
864 DOUGHERTY STREET, PRESCOTT, AZ, 86305 · 9287789667
Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
3.0
Quality Measures
3.0
58
Licensed Beds
3.0
Staffing Rating
Haven Health Prescott earned an overall 4 out of 5 stars from CMS, which puts it above average compared to nursing homes nationwide. That overall rating is a composite that pulls together three separate scores, so it is worth knowing what each one actually reflects. The health inspection rating, also 4 stars, is probably the most telling piece for families. It means state inspectors found fewer or less serious problems at this facility than at most others, which is a meaningful sign of day-to-day operational care.
The staffing and quality measures ratings both come in at 3 stars, meaning average. Staffing is based on how many nursing hours residents actually receive relative to the number of people living there, so a 3 here suggests the facility is in line with the norm but not a standout. Quality measures track 15 clinical outcomes like whether residents are developing pressure sores, losing too much weight, or experiencing falls, and a 3 means those outcomes are typical rather than exceptional. For families, the takeaway is that Haven Health Prescott has a genuinely strong inspection track record, but the staffing levels and resident health outcomes are middle-of-the-road. It is worth asking the facility directly how they are working to improve in those two areas.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change at night or on weekends?
2. How long have most of your nursing staff been working here, and what do you do when you need to fill a shift on short notice?
3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night?
4. How do you handle a situation where a resident tells you they are unhappy with their care or feels like their concerns are being ignored?
5. What does a typical weekday actually look like for a resident who does not have family visiting that day?
6. Has this facility received any citations or complaints in the past two years, and where can I find that information on my own?
"For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.