OSBORN HEALTH AND REHABILITATION
3333 NORTH CIVIC CENTER PLAZA, SCOTTSDALE, AZ, 85251 · 4809941333
Nursing HomeMedicare CertifiedMedicaid Certified
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
4.0
Quality Measures
5.0
130
Licensed Beds
4.0
Staffing Rating
Osborn Health and Rehabilitation earned an overall 5-star rating from CMS, which puts it in the top tier of nursing facilities nationwide. That overall score is a composite built from three separate ratings, each measuring something different. The Health Inspection rating comes in at 4 stars, meaning state inspectors found fewer and less serious issues here than at most facilities. The Staffing rating is also 4 stars, which tells you nurses and aides are spending more time per resident than the average facility can offer. And the Quality Measures rating hits the top score of 5 stars, reflecting strong outcomes across 15 clinical indicators like fall rates, pressure wounds, and how well residents maintain their ability to function day to day.
What this means practically is that Osborn is performing at a high level across the board. The near-perfect inspection history suggests a well-run operation that takes compliance seriously. The above-average staffing means your loved one is less likely to wait long for help or feel overlooked. And the top-tier quality scores are arguably the most meaningful piece for families, because they reflect real resident health outcomes rather than just paperwork or headcounts. The fact that all three components are strong, rather than one propping up the others, is a good sign that this facility is consistently doing the right things.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change at night or on weekends?
2. How long have your charge nurses and CNAs been working here, and what does your staff turnover look like over the past year?
3. If my loved one had a fall or a sudden change in health, walk me through exactly what happens - who gets called, how fast, and how would I find out?
4. Can residents choose when they wake up, when they eat, and how they spend their afternoons, or is everyone on the same schedule?
5. How does the facility handle residents who have memory issues and may try to leave on their own - what specific safety measures are in place?
6. When was your last state inspection, what did surveyors find, and what did you do to fix any problems that were cited?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.