Sante Of Surprise
14775 WEST YORKSHIRE DRIVE, SURPRISE, AZ, 85374 · 6235945050
Nursing HomeMedicare Certified
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
5.0
Quality Measures
5.0
70
Licensed Beds
5.0
Staffing Rating
Sante Of Surprise earns an overall 5-star rating from CMS, which is about as strong as it gets. That top score is a composite built from three separate ratings, and all three are either excellent or very close to it. The health inspection rating comes in at 4 stars, meaning state inspectors found fewer and less serious citations than most facilities. That's a good sign that the building is being run carefully and that residents aren't facing the kinds of care or safety lapses that tend to show up during those visits. The staffing rating is a perfect 5 stars, which tells you nurses and aides are spending significantly more time with each resident than you'd see at the average facility. More staff time generally means faster responses, more attentive care, and less chance of things falling through the cracks. The quality measures rating is also 5 stars, reflecting strong outcomes across 15 clinical indicators that track things like how residents are managing pain, whether they're experiencing falls or pressure ulcers, and how well their physical condition is being maintained over time.
When you put it all together, Sante Of Surprise is performing well across every dimension CMS looks at. No single area is dragging the overall score down, which is relatively uncommon. For a family trying to make a high-stakes decision, that kind of consistency across inspections, staffing, and actual resident health outcomes is a meaningful reassurance.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and how does that change at night and on weekends?
2. How long have your nursing staff and CNAs been working here, and what does your turnover look like over the past year?
3. If my loved one falls or has a medical emergency overnight, walk me through exactly what happens from the moment staff are alerted.
4. How does the facility handle residents who resist care or become upset, and is there a written policy I can read?
5. Can I see the last three state inspection reports, and can you explain any deficiencies that were cited?
6. What does a typical weekday look like for a resident who is mostly in their room, and how often will someone check in on them just to talk or offer activities?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.