Crestpark Helena, LLC
116 NOVEMBER DRIVE, HELENA, AR, 72342 · 8703389886
Nursing HomeMedicare CertifiedMedicaid Certified
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
5.0
Quality Measures
4.0
100
Licensed Beds
5.0
Staffing Rating
Crestpark Helena, LLC earns an overall 5-star rating from CMS, which is the highest possible score and puts it well above average compared to other nursing homes nationwide. That overall rating is a composite built from three separate scores, so it's worth knowing what each one actually tells you. The staffing rating is a perfect 5 stars, meaning nurses and aides are spending significantly more time with residents than you'd find at a typical facility - that's a meaningful day-to-day difference for your loved one. The health inspection rating comes in at 4 stars, which is above average and reflects a solid track record with state inspectors, with fewer or less serious citations than most homes. The quality measures rating is also 4 stars, above average across 15 clinical indicators that track things like how residents are managing pain, mobility, and overall health outcomes.
Taken together, these scores paint a consistently strong picture. No single area is a weak spot, and the near-perfect staffing number is especially reassuring since adequate staffing often drives everything else - from how quickly call lights get answered to how well residents are monitored for health changes. Families considering Crestpark Helena can feel confident they're looking at a facility that performs well across the board.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have your nursing staff been working here, and what do you do to keep employees from leaving?
3. If my loved one falls or has a medical emergency in the middle of the night, walk me through exactly what happens from the moment someone notices a problem.
4. Can I visit at any time without calling ahead first, and are there any hours when family members are not allowed in?
5. How do you handle a resident who starts refusing meals, withdrawing from activities, or showing signs that something is off emotionally?
6. When was your last state inspection, what did surveyors find, and what specific changes did you make because of it?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.