WILLOW PASS HEALTHCARE CENTER

Willow Pass Healthcare Center is a skilled nursing facility located at 3318 Willow Pass Road in Concord, California, within Contra Costa County. The facility operates with 81 certified beds and is classified as a for-profit corporation. It is certified for both Medicare and Medicaid, making it eligible to serve residents covered under either program. The facility holds an overall CMS star rating of 3 out of 5, which aligns with the national average of 3.0 stars. CMS star ratings are derived from three component domains: health inspections, staffing levels, and quality measures. Willow Pass Healthcare Center received a health inspection rating of 2 stars, indicating performance below the national average in this domain. The staffing rating stands at 4 stars, reflecting above-average staffing levels relative to national benchmarks. The quality measure rating is 5 stars, the highest possible score in that category, indicating that the facility performs at or near the top of the national distribution for the clinical quality measures tracked by CMS. These three component ratings are combined using a weighted methodology to produce the overall 3-star rating. Willow Pass Healthcare Center accepts both Medicare and Medicaid as payment sources. This dual certification means the facility is available to a broad range of residents, including those who qualify for Medicare short-term skilled nursing benefits following a qualifying hospital stay, as well as Medicaid-eligible individuals who require long-term care. Prospective residents and their families are encouraged to contact the facility directly at (925) 689-9222 to verify current bed availability, specific covered services, and any applicable private-pay or supplemental insurance options. When assessed against national averages, Willow Pass Healthcare Center presents a mixed profile across its CMS component ratings. The overall 3-star rating places it at the national midpoint. The health inspection rating of 2 stars falls below the national average, which may reflect findings from annual state surveys or complaint investigations conducted by California's Department of Public Health on behalf of CMS. In contrast, the staffing rating of 4 stars and the quality measure rating of 5 stars both exceed national averages. The quality measure domain draws from clinical data reported by the facility on outcomes such as hospitalization rates, pressure ulcer prevalence, and functional decline, among other indicators tracked in the CMS Nursing Home Care Compare dataset. Taken together, these ratings suggest that while the facility demonstrates strong performance in staffing and clinical quality outcomes, its health inspection history warrants consideration when evaluating care options in the Concord area.