Highland Palms Healthcare Center

Highland Palms Healthcare Center is a skilled nursing facility located at 7534 Palm Ave in Highland, California, within San Bernardino County. The facility operates with 99 certified beds and is classified as a for-profit limited liability company. It is certified to accept both Medicare and Medicaid residents. The Centers for Medicare and Medicaid Services (CMS) assigns star ratings to nursing facilities on a scale of 1 to 5, with 5 representing the highest rating. Highland Palms Healthcare Center holds an overall CMS star rating of 5, which places it above the national average of 3.0 stars. This overall rating is derived from three component ratings. The health inspection rating, based on findings from state inspections and complaint investigations, is 4 stars. The quality measure rating, which reflects clinical data across multiple care indicators, is 5 stars. The staffing rating, which accounts for the levels of nursing staff relative to resident census, is 2 stars, falling below the national average. Highland Palms Healthcare Center is certified for both Medicare and Medicaid, meaning it is able to serve residents who rely on either federal program to cover skilled nursing or long-term care costs. Families and individuals should contact the facility directly at (909) 862-0611 to inquire about current availability, specific services offered, and the range of payment options accepted, including private pay arrangements. When compared to the national average overall star rating of 3.0, Highland Palms Healthcare Center's overall rating of 5 stars positions it in the upper tier of rated facilities nationally. The facility's quality measure rating of 5 stars and health inspection rating of 4 stars both exceed the national average in their respective categories. However, the staffing rating of 2 stars indicates that nurse staffing levels, as measured by CMS methodology, fall below what is typical among nursing facilities nationally. CMS staffing ratings take into account registered nurse hours, total nurse staffing hours, and case-mix adjusted data. Prospective residents and their families are encouraged to review all individual component ratings alongside the overall rating when assessing the facility for their specific care needs.