NationalSeniorDirectory
CaliforniaRedlandsNursing HomesRedlands Healthcare Center

Redlands Healthcare Center

1620 W Fern Ave, Redlands, CA, 92373 · 9097932609

Nursing HomeMedicare CertifiedMedicaid Certified
5.0
★★★★★
Overall Rating
Health Inspection
5.0
Staffing
2.0
Quality Measures
4.0
78
Licensed Beds
2.0
Staffing Rating
Redlands Healthcare Center holds a 5-star overall rating from CMS, which is the highest possible score. That top-line number is a composite that weighs together three separate ratings, so it helps to look at each piece on its own. The health inspection rating is also 5 stars, meaning state inspectors found very few, if any, significant problems during their visits - that's a strong sign the facility is being run safely and is meeting care standards at a high level. The quality measures rating comes in at 4 stars, which is above average across 15 clinical indicators like how well the facility manages pain, prevents pressure sores, and supports residents' physical functioning - good news for families worried about day-to-day health outcomes. The one area worth noting is the staffing rating, which sits at 2 stars, or below average. This reflects the number of nursing hours residents receive relative to how many residents live there, meaning nurses and aides may be stretched thinner than at comparable facilities. For families, that could translate to longer waits for assistance or less one-on-one time with care staff. It's worth asking the facility directly about their staffing levels and how they handle busy periods. The overall 5-star rating is genuinely impressive and speaks to strong inspection results and solid health outcomes, but the staffing score is a real consideration and one worth discussing before making a final decision.
💼 Navigating costs for a loved one? Speak with an elder law attorney.Find one free →
Questions to ask when visiting
1. How many residents is each certified nursing assistant responsible for on a typical day shift, and does that number change at night or on weekends? 2. How often do residents see the same nurses and aides week to week, and what is your current staff turnover rate? 3. Can you walk me through exactly what happens if a resident falls, has a medical emergency, or shows signs of a serious infection - who gets called and how quickly? 4. If my loved one is unhappy here or feels like their concerns are being ignored, what is the process for raising a complaint, and can you give me an example of a time a resident brought something to your attention and you fixed it? 5. What does a typical Tuesday look like for a resident who does not have therapy scheduled - how do they spend their morning, afternoon, and evening? 6. What were the findings from your most recent state inspection, and are there any deficiencies you are currently working to correct? For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

🚛 Planning a move for a family member? Senior relocation specialists.Get quotes →

Data sourced from CMS Care Compare. Last updated via nightly pipeline.