EISENBERG VILLAGE
18855 VICTORY BL, RESEDA, CA, 91335 · 8187743000
Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
5.0
Quality Measures
4.0
166
Licensed Beds
5.0
Staffing Rating
Eisenberg Village holds a 4-star overall rating from CMS, which means it performs above average when you look at the full picture. That overall score is built from three separate ratings, each measuring something different about how a facility operates. The health inspection rating comes in at 3 stars, meaning it falls right around average in terms of the number and seriousness of citations found during state inspections - not a red flag, but worth asking the facility about any recent findings. The staffing rating is a perfect 5 stars, which is a strong sign for families. It means nurses are spending significantly more time with residents compared to most facilities, and more hands on deck generally translates to better day-to-day care and faster responses to resident needs. The quality measures rating sits at 4 stars, reflecting above-average outcomes across 15 clinical indicators like fall rates, pressure wounds, and how well residents are maintaining their physical function.
Taken together, the picture at Eisenberg Village is genuinely encouraging. The standout staffing numbers likely contribute to those solid quality outcomes, since attentive staff tend to catch problems early. The average health inspection score keeps the overall rating from reaching 5 stars, but a 4-star composite still puts this facility well above most of its peers. For families weighing their options, this is a place that appears to invest in its people and shows measurable results in resident health.
💼 Navigating costs for a loved one? Speak with an elder law attorney.Find one free →
Questions to ask when visiting
1. How many residents does each certified nursing aide care for during the day shift, and does that ratio change at night or on weekends?
2. How long have your charge nurses and aides been working here, and what does your staff turnover look like over the past year?
3. If my loved one falls or has a medical emergency overnight, walk me through exactly what happens and who makes the call to contact our family.
4. What does a typical day look like for a resident who isn't very mobile, and how do you make sure they aren't just sitting alone in their room for hours at a time?
5. Can you show me your most recent state inspection report, and how did you address any deficiencies that were cited?
6. If my family member has a complaint or feels they are being ignored or mistreated, what is the specific process for reporting that, and who outside of this facility can we contact?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
🚛 Planning a move for a family member? Senior relocation specialists.Get quotes →
Data sourced from CMS Care Compare. Last updated via nightly pipeline.