CIVITA CARE CENTER AT WEST RIVER
245 ORANGE AVENUE, MILFORD, CT, 06460 · 2038765123
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-06-14
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
4.0
Quality Measures
5.0
120
Licensed Beds
4.0
Staffing Rating
Civita Care Center at West River is a licensed nursing care facility located at 245 Orange Avenue in Milford, Connecticut (ZIP code 06460). The facility operates within the South Central CT county region and maintains 120 certified beds. It is organized as a for-profit limited liability company and is certified to accept both Medicare and Medicaid residents.
The facility holds an overall CMS star rating of 4 out of 5, which is above the national average of 3.0 stars. CMS star ratings are derived from three component categories: health inspections, staffing levels, and quality measures. Civita Care Center at West River received a health inspection rating of 3 out of 5, a staffing rating of 4 out of 5, and a quality measure rating of 5 out of 5. These ratings reflect data collected and published by the Centers for Medicare and Medicaid Services as part of the Nursing Home Care Compare program. The health inspection rating is based on findings from standard surveys and complaint investigations conducted by state agencies. The staffing rating reflects the levels of nursing staff relative to resident census. The quality measure rating is derived from clinical data indicators related to resident health outcomes.
Civita Care Center at West River is certified to participate in both the Medicare and Medicaid programs. Medicare coverage for skilled nursing facility care is generally available for qualifying short-term stays following a hospital admission. Medicaid coverage applies to longer-term custodial care for residents who meet applicable financial and clinical eligibility criteria. Individuals and families seeking specific information about payment options, coverage determinations, or billing practices are encouraged to contact the facility directly at (203) 876-5123.
When compared to national benchmarks, Civita Care Center at West River performs above the national average in its overall CMS rating of 4 stars, with the national average standing at 3.0 stars. The quality measure rating of 5 stars places this facility in the highest tier for that component category. The staffing rating of 4 stars also exceeds the national midpoint. The health inspection rating of 3 stars aligns with the national average. These figures are drawn from publicly reported CMS data and are subject to periodic updates as new inspection cycles and clinical data are incorporated into the Nursing Home Care Compare database.
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About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.