DOUGLAS MANOR

Douglas Manor is a skilled nursing facility located at 103 North Road in Windham, Connecticut, within Northeastern CT county. The facility operates under a for-profit limited liability company ownership structure and maintains 90 certified beds. Douglas Manor is certified to accept both Medicare and Medicaid residents. The facility holds an overall CMS star rating of 1 out of 5, which falls below the national average of 3.0 stars. CMS star ratings are calculated using data from health inspections, staffing levels, and quality measures. The health inspection rating for Douglas Manor is 1 out of 5, indicating performance below national norms in this category. The staffing rating stands at 4 out of 5, which is above the national average and reflects the levels of nursing and aide staff reported at the facility relative to resident census. The quality measure rating is 2 out of 5, which falls below the national average for this category. Quality measures are based on clinical data submitted by the facility covering resident health outcomes and functional status. Douglas Manor accepts both Medicare and Medicaid as payment sources, making it accessible to residents who rely on federal health insurance programs or state-administered assistance. Prospective residents and their families should contact the facility directly at (860) 423-4636 to inquire about current bed availability, private pay rates, and any additional insurance options that may be accepted. When compared against national benchmarks, Douglas Manor presents a mixed profile. The staffing rating of 4 out of 5 is notably above the national average, suggesting that the facility reports relatively higher staffing levels. However, the overall rating of 1 out of 5, the health inspection rating of 1 out of 5, and the quality measure rating of 2 out of 5 all fall below the national average of 3.0 stars. The health inspection component reflects findings from standard and complaint inspections conducted by state survey agencies on behalf of CMS. Individuals researching nursing facility options in the Windham, Connecticut area may wish to review the full inspection reports available through the CMS Care Compare database to gain a more complete picture of the facility's compliance history and cited deficiencies.