BICKFORD HEALTH CARE CENTER

Bickford Health Care Center is a long-term care facility located at 14 Main Street in Windsor Locks, Connecticut, within Capitol County. The facility operates as a non-profit corporation and is certified for both Medicare and Medicaid. It maintains a total of 48 certified beds and is currently listed as an active provider. The facility holds an overall CMS star rating of 1 out of 5, which falls below the national average of 3.0 stars. CMS assigns overall ratings based on three component domains: health inspections, staffing, and quality measures. Bickford Health Care Center received a 1-star rating in both the health inspection and quality measure categories, indicating performance below national benchmarks in those areas. The staffing domain, however, received a 5-star rating, the highest possible score, reflecting staffing levels and characteristics that meet or exceed national norms. This divergence between the staffing rating and the other two component ratings is a notable aspect of the facility's CMS profile. Bickford Health Care Center is certified to accept both Medicare and Medicaid as payment sources. This dual certification allows the facility to serve residents whose care is funded through federal Medicare benefits, as well as those who qualify for Medicaid coverage under state and federal guidelines. Individuals and families seeking placement at this facility should contact the facility directly or consult with a benefits counselor to confirm current coverage terms, bed availability, and admission requirements. When compared to national averages, Bickford Health Care Center presents a mixed data profile. The national overall average CMS star rating is 3.0 stars, and this facility's overall rating of 1 star places it in the lower tier of rated facilities nationally. The 1-star health inspection rating suggests a higher number or greater severity of inspection deficiencies relative to national norms, while the 1-star quality measure rating reflects outcomes data that falls below average benchmarks. The 5-star staffing rating, by contrast, represents a meaningful area of strength within the facility's reported data. Those reviewing this facility as part of a care placement decision may find it useful to consult the full CMS Care Compare report, which provides additional detail on inspection history, staffing hours, and individual quality measures.