NationalSeniorDirectory
FloridaAltamonte SpringsNursing HomesHarborview Health Center West Altamonte

Harborview Health Center West Altamonte

1099 WEST TOWN PARKWAY, Altamonte Springs, FL, 32714 · 4078658000

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-18
2.0
★★☆☆☆
Overall Rating
Health Inspection
2.0
Staffing
4.0
Quality Measures
2.0
116
Licensed Beds
4.0
Staffing Rating
Harborview Health Center West Altamonte holds an overall 2-star rating from CMS, which places it below average compared to other nursing homes nationwide. That overall score is a composite that pulls together three separate areas: health inspections, staffing, and quality measures. When most of those pieces are weak, the overall rating reflects that. The one bright spot here is staffing, which earned 4 stars, meaning residents tend to get more nursing attention relative to the number of people living there. That is a meaningful positive, since hands-on care time directly affects how well staff can respond to individual needs day to day. The other two areas are where families should ask more questions. The 2-star health inspection rating means state inspectors found a notable number of citations, or more serious ones, during their visits. Those inspections look at things like safety practices, resident rights, and how well the facility follows care standards. The 2-star quality measures rating reflects below-average performance across 15 clinical outcomes, things like rates of falls, pressure injuries, hospitalizations, and how residents are functioning physically over time. Together, those lower scores pull the overall rating down despite the solid staffing numbers. It does not mean this facility is the wrong choice for every family, but it does suggest you will want to tour in person, review the inspection reports on the Medicare website, and ask the staff directly how they are working to improve in those areas.
💼 Navigating costs for a loved one? Speak with an elder law attorney.Find one free →
Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends? 2. How long have most of your nursing staff been working here, and what do you do to keep turnover low? 3. If my loved one has a fall or a medical concern overnight, who responds, and how quickly does a nurse or supervisor get involved? 4. Can you walk me through what a typical Tuesday looks like for a resident, from the time they wake up to when they go to sleep? 5. How do you handle a situation where a resident or family member has a complaint about care, and can you give me an example of a change you made because of feedback? 6. What is your current state inspection rating, and if there were any deficiencies cited in the last survey, what specific steps did you take to correct them? "For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

🚛 Planning a move for a family member? Senior relocation specialists.Get quotes →

Data sourced from CMS Care Compare. Last updated via nightly pipeline.