Heartland Nursing & Rehab Center
3600 OLD BOYNTON ROAD, Boynton Beach, FL, 33436 · 5617369992
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-16
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
5.0
Quality Measures
4.0
120
Licensed Beds
5.0
Staffing Rating
Heartland Nursing & Rehab Center earns 4 out of 5 stars overall, which means it performs above average when CMS weighs everything together. That overall score is built from three separate ratings, each measuring something different. The health inspection rating sits at 3 stars, which is average, meaning state inspectors found a typical number and severity of issues during their visits. Nothing alarming, but it's worth asking the facility what citations were cited and how they were addressed. Staffing is where Heartland really stands out, earning a perfect 5 stars, which tells you nurses are spending significantly more time with residents than you'd find at most facilities. That matters day-to-day in ways families feel quickly, like call lights getting answered, medications given on time, and staff who actually know your loved one. The quality measures rating comes in at 4 stars, meaning resident health outcomes like rates of falls, pressure sores, and hospital readmissions are better than average across the 15 clinical areas CMS tracks.
Taken together, the picture is genuinely encouraging. The staffing and quality scores carry a lot of weight here, and both are strong. The average health inspection score keeps the overall rating from climbing to 5 stars, but it doesn't suggest anything alarming on its own. For most families, a facility with excellent staffing and strong health outcomes is exactly the right foundation to build from, and this one appears to offer both.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change significantly at night or on weekends?
2. How long have most of your nursing staff been working here, and what does your turnover rate look like over the past year?
3. If my loved one has a concern or a bad night, who specifically do I call, and what is the realistic response time I should expect?
4. Can you walk me through what a typical weekday looks like for a resident, from morning until bedtime, including meals, activities, and time outside their room?
5. How do you handle situations where a resident's condition changes suddenly, and can you give me a real example of how that process has worked here?
6. What does your most recent state inspection report show, and where can I read the full findings for myself?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.