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Lake Eustis Healthcare And Rehabilitation Center

411 W WOODWARD AVE, Eustis, FL, 32726 · 3523573565

Nursing HomeMedicare CertifiedMedicaid Certified
2.0
★★☆☆☆
Overall Rating
Health Inspection
1.0
Staffing
3.0
Quality Measures
5.0
90
Licensed Beds
3.0
Staffing Rating
Lake Eustis Healthcare And Rehabilitation Center holds an overall 2-star rating from CMS, which places it below average compared to other nursing homes nationally. That overall score is a composite of three separate ratings, and in this case, the pieces tell a pretty uneven story. The health inspection rating is 1 star, meaning state inspectors found a higher number or more serious problems here than at most facilities. This is the piece families tend to care about most, because it reflects real, on-site findings about care practices, safety, and living conditions. The staffing rating lands at 3 stars, which is average, so the nursing team size relative to the number of residents is in a reasonable range, though not exceptional. The standout here is the quality measures rating, which is a full 5 stars. That score is based on 15 clinical indicators like whether residents are maintaining physical function, managing pain, or avoiding preventable hospitalizations, and a top score there suggests the residents who live here are seeing genuinely good health outcomes. The tension between a strong quality score and a poor inspection score is worth asking the facility about directly, since inspection findings can sometimes point to compliance issues that haven't yet shown up in resident outcomes, or vice versa. Either way, families should read the actual inspection reports on the CMS website to understand exactly what was cited before making a decision.
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Questions to ask when visiting
1. How many residents does each certified nursing aide care for during the day shift, and how does that number change at night and on weekends? 2. How long have your director of nursing and your administrator been in their current roles at this facility? 3. When a resident falls or has a medical emergency, walk me through exactly what happens from the moment staff notices something is wrong. 4. If my loved one is having a bad day or feels like no one is listening to them, who do they talk to, and how does that actually get resolved? 5. Can you show me the most recent state inspection report, and can you explain any deficiencies that were cited? 6. What does a typical Tuesday look like for a resident who does not have any scheduled therapy appointments, from when they wake up to when they go to bed? "For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.