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FloridaFort MyersNursing HomesAmbassador Healthcare At College Park

Ambassador Healthcare At College Park

13755 GOLF CLUB PKWY, Fort Myers, FL, 33919 · 2394822848

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
2.0
★★☆☆☆
Overall Rating
Health Inspection
1.0
Staffing
2.0
Quality Measures
5.0
107
Licensed Beds
2.0
Staffing Rating
Ambassador Healthcare At College Park holds an overall 2-out-of-5-star rating from CMS, meaning it falls below average when you look at the full picture. That overall score is shaped by three separate ratings that each tell you something different about the facility, and in this case, those three pieces paint a pretty mixed portrait. The health inspection rating is 1 out of 5 stars, which is the lowest possible score. This comes from state inspectors who visit the facility and document any problems they find, ranging from minor paperwork issues to serious care concerns. A score this low means inspectors cited more issues, or more serious ones, than what you'd typically see at other nursing homes. The staffing rating sits at 2 out of 5 stars, meaning nurses are spending fewer hours with residents than the average facility provides, which can affect how quickly staff respond to needs and how closely residents are monitored day to day. On the brighter side, the quality measures rating is a perfect 5 out of 5 stars, reflecting strong outcomes across 15 clinical benchmarks like fall rates, pressure ulcers, and medication use. That's genuinely good news and worth noting. The challenge for families is weighing that clinical performance against the inspection and staffing concerns, because even good outcomes on paper can be harder to sustain when staffing is stretched and inspectors have flagged ongoing issues.
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Questions to ask when visiting
1. How many residents does each certified nursing aide typically care for during the day shift, and does that number change at night or on weekends? 2. How long have most of your nursing staff been working here, and what do you do to keep turnover low? 3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night? 4. How do you handle it when a resident or family member raises a complaint, and can you give me a recent example of a problem that was fixed because someone spoke up? 5. What does a typical weekday actually look like for a resident who does not have many scheduled therapies or appointments? 6. If my loved one's condition changes, how quickly will someone contact me, and who is that person likely to be? "For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.