The Preserve
14750 HOPE CENTER LOOP, Fort Myers, FL, 33912 · 2395740078
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-06-08
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
4.0
Quality Measures
5.0
75
Licensed Beds
4.0
Staffing Rating
The Preserve holds a 5-star overall rating from CMS, which is the highest possible score and puts it well above most nursing homes nationwide. That top-line number is a composite built from three separate ratings, each measuring something different about how a facility operates. On Health Inspections, The Preserve earned 4 stars, meaning state inspectors found fewer and less serious problems than the typical facility - a good sign that the home is meeting care standards and keeping residents safe from preventable issues. The Staffing rating also comes in at 4 stars, which tells you that nurses are spending more time with residents than average - practically speaking, that means your loved one is less likely to wait long for help and more likely to receive attentive, individualized care each day.
Where The Preserve really stands out is in Quality Measures, where it earned a perfect 5 stars. This rating is based on 15 clinical indicators that track actual resident health outcomes - things like falls, pressure sores, infections, and how well residents maintain their physical functioning. A 5-star score here means the facility is consistently achieving results that are much better than average across those measures. When CMS combines all three components into an overall rating, a strong Quality Measures score carries significant weight, and that is what helps push The Preserve to an overall 5 stars even with two components sitting at 4. For families, the takeaway is straightforward: this is a facility with solid inspection results, good staffing levels, and genuinely strong health outcomes for the people living there.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have your direct care staff been working here on average, and what is your turnover rate over the past year?
3. If my loved one has a fall, a medication error, or a serious change in condition, how will you notify me, and how quickly can I expect that call?
4. Can I visit at any time without calling ahead, including evenings and weekends, or are there restrictions on when family can come?
5. What does a typical day actually look like for a resident who needs help with bathing, meals, and getting around, from the time they wake up until they go to bed?
6. How do residents or family members raise a complaint, and can you show me an example of a concern that was reported and what changed as a result?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.