Fountains Rehabilitation At Mill Cove
9960 ATRIUM WAY, Jacksonville, FL, 32225 · 9047244001
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
3.0
Quality Measures
4.0
84
Licensed Beds
3.0
Staffing Rating
Fountains Rehabilitation At Mill Cove holds an overall 4-star rating from CMS, which means it performs above average compared to nursing homes across the country. That overall score is a composite picture built from three separate ratings, each measuring something different about how the facility operates and cares for its residents.
Looking at the individual pieces, the 4-star Health Inspection rating tells you that state inspectors found relatively few problems during their visits, and any issues cited were not especially serious - that's a good sign for families concerned about safety and accountability. The Quality Measures rating also comes in at 4 stars, meaning the facility scores above average on 15 clinical indicators that track things like residents' physical condition and health outcomes over time. The one area to keep in mind is Staffing, which sits at 3 stars, or average. This reflects the number of nursing hours available per resident, so it's worth asking the facility directly how they schedule staff and how that affects day-to-day attention for residents. Overall, this is a solid profile, with strengths in inspection results and care outcomes, and staffing that meets but does not exceed typical levels.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during the day shift, and how does that change at night and on weekends?
2. How long have your nurses and aides been working here, and what does your staff turnover look like over the past year?
3. If my loved one has a fall or a medical change overnight, what exactly happens, and how quickly will someone contact me?
4. Can you walk me through what a typical Tuesday looks like for a resident, from the time they wake up to when they go to bed?
5. How do you handle a situation where a resident or family member makes a complaint about care, and can you give me an example of a change you made because of feedback?
6. What is your current rating on Medicare's Nursing Home Care Compare tool, and can you explain any areas where your score is below average?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.