Jacksonville Center For Rehabilitation And Healthc
5377 MONCRIEF ROAD, Jacksonville, FL, 32209 · 9047681506
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-17
2.0
★★☆☆☆
Overall Rating
Health Inspection
2.0
Staffing
3.0
Quality Measures
4.0
120
Licensed Beds
3.0
Staffing Rating
Jacksonville Center for Rehabilitation and Health has an overall 2-star rating from CMS, meaning it falls below average compared to other nursing homes nationally. That overall score is shaped by three separate ratings that each measure something different. The health inspection rating, also 2 stars, reflects the findings from state inspectors who visited the facility and documented citations for issues they observed. A below-average score here means inspectors found more problems, or more serious ones, than you'd see at a typical facility, and that's worth paying close attention to when evaluating care quality and safety. The staffing rating lands at 3 stars, which is average, suggesting the facility has a roughly typical number of nurse hours per resident. That's a neutral sign, though it doesn't tell you everything about how attentive or experienced the staff actually are day to day.
The brightest spot is the quality measures rating, which comes in at 4 stars, or above average. This score is based on 15 clinical indicators, things like how residents are managing with pain, whether they're developing pressure sores, and how their physical functioning is holding up over time. A strong score here suggests the facility is actually delivering reasonably good health outcomes for residents, even if some other areas need improvement. For families, the big-picture takeaway is a facility with a mixed record. The inspection history is a real concern worth digging into, but the quality outcomes data offers some reassurance that residents are, in many measurable ways, being cared for effectively.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during a typical day shift, and does that number change at night or on weekends?
2. How long have most of your nursing staff been working here, and what do you do to keep staff from leaving?
3. If my loved one falls or has a medical emergency in the middle of the night, walk me through exactly what happens from the moment it occurs to when the family gets a call.
4. Can I come back for an unannounced visit at a different time of day, and is there any restriction on when family members can be here?
5. How do you handle a resident who refuses a meal, stops participating in activities, or seems withdrawn, and who specifically is responsible for following up on that?
6. What was your most recent state inspection finding, where can I read the full report, and what changes did you make because of it?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.