Jacksonville Nursing And Rehab Center
4134 DUNN AVENUE, Jacksonville, FL, 32218 · 9047662297
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-19
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
2.0
Quality Measures
5.0
163
Licensed Beds
2.0
Staffing Rating
Jacksonville Nursing And Rehab Center holds an overall 5-star rating, which is the highest possible score on the CMS scale. That overall rating is a composite built from three separate scores, so it helps to look at each one individually to understand what the facility is actually doing well and where there may be room for improvement.
The 4-star health inspection rating means state surveyors found fewer or less serious citations than most facilities, which is a good sign that the building is generally meeting care and safety standards. The 5-star quality measures rating is the strongest piece of the picture, reflecting that residents here tend to have better clinical outcomes across 15 tracked health indicators, things like wound care, fall injuries, and infection rates. The one area worth noting is the 2-star staffing rating, which falls below average and means nurses are spending fewer hours per resident per day than what CMS considers typical. For families, that can translate to longer waits for assistance or less individualized attention during busy periods. It is worth asking the facility directly about their staffing model and how they manage coverage. Despite that lower staffing score, the strong quality outcomes suggest the staff they do have may be working effectively, but it is a reasonable question to raise during your visit.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change significantly at night or on weekends?
2. How long have your charge nurses and CNAs been working at this facility, and what does your staff turnover look like over the past year?
3. If my loved one falls or has a medical emergency overnight, who responds, how quickly, and will someone call me right away no matter what time it is?
4. Can you walk me through what a typical Tuesday looks like for a resident who doesn't have many scheduled therapies - how do they spend their morning, their meals, their afternoon?
5. What was your most recent state inspection score, were there any deficiencies cited, and what specific steps did you take to fix them?
6. If my loved one develops a pressure sore or shows signs of sudden weight loss, what is your process for catching that early and what would you do about it?
"For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.