North Bank Center For Rehabilitation And Healing
333 E ASHLEY ST, Jacksonville, FL, 32202 · 9047985300
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-16
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
4.0
Quality Measures
4.0
120
Licensed Beds
4.0
Staffing Rating
North Bank Center For Rehabilitation And Healing holds a 4-star overall rating from CMS, which means it performs above average compared to nursing homes across the country. That overall score is built from three separate ratings that each measure something different. The health inspection rating comes in at 4 stars, meaning state inspectors found fewer or less serious problems here than at most facilities, which is a good sign that the home is being run safely and responsibly. The staffing rating is also 4 stars, reflecting that nurses spend more time with residents than the national average, so your loved one is less likely to feel overlooked or have to wait long for help. The quality measures rating, also 4 stars, is based on 15 clinical indicators like whether residents are maintaining their physical abilities, avoiding infections, or managing pain well, and scoring above average here suggests the care being delivered is producing real, positive results for residents.
Taken together, these three ratings paint a consistent picture. There is no single weak spot dragging the overall score down, which is reassuring. A 4-star facility is not perfect, but it is performing meaningfully better than average across the board, and that kind of consistency tends to matter more than one standout score in one area.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and how does that number change at night and on weekends?
2. How long have your nursing staff been working here, and what is your typical turnover rate for CNAs and nurses over the past year?
3. If my loved one has a fall or a medical concern overnight, walk me through exactly what happens from the moment staff discover the problem to when the family gets a call.
4. How do you handle a resident who refuses a meal, misses activities for several days in a row, or seems withdrawn, and who is responsible for following up?
5. Can you show me the most recent state inspection report, and can you explain any deficiencies that were cited and what was done to correct them?
6. What does a typical Tuesday look like for a resident who does not have physical therapy scheduled, and how do staff make sure that person has meaningful interaction throughout the day?
"For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.