Pavilion At Jacksonville, The
1771 EDGEWOOD AVE W, Jacksonville, FL, 32218 · 9047667436
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-19
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
4.0
Quality Measures
5.0
60
Licensed Beds
4.0
Staffing Rating
Pavilion At Jacksonville earns an overall 5-star rating from CMS, which is the highest possible and puts it in the top tier of nursing homes nationwide. That overall score is a composite built from three separate ratings, each measuring something different about how the facility operates and cares for its residents. On health inspections, the facility scores 4 out of 5 stars, meaning state inspectors found fewer or less serious problems than most nursing homes - a reassuring sign that the facility is well-managed and largely meeting care standards. Staffing also comes in at 4 stars, which tells you that nurses and aides are spending more time with residents than the average facility, and more hands-on time generally means your loved one gets more attentive, responsive care day to day.
Where Pavilion At Jacksonville really stands out is in its quality measures rating, a perfect 5 out of 5 stars. This score looks at 15 clinical outcomes - things like how residents are doing with mobility, pain management, infections, and other real health markers - and the facility is performing at the highest level across those measures. That is arguably the most meaningful piece of the puzzle for families, because it reflects how residents are actually faring physically and medically over time. Taken together, these three scores paint a picture of a facility that inspects well, is staffed better than most, and is delivering genuinely strong health outcomes for the people living there.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends?
2. How long have most of your nursing staff been working here, and what do you do when you need to fill a shift on short notice?
3. If my loved one had a fall or a medical emergency in the middle of the night, walk me through exactly what would happen from the moment staff found out.
4. Can I come back for an unannounced visit at a different time of day, and are there any times or areas of the facility that would be off-limits to me?
5. How do you handle a situation where a resident or family member complains that their concerns are being ignored by staff?
6. What does a typical Tuesday look like for a resident who is mobile and alert, from the time they wake up until they go to bed?
"For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.