NationalSeniorDirectory
FloridaJacksonvilleNursing HomesTerrace Of Jacksonville, The

Terrace Of Jacksonville, The

10680 OLD ST AUGUSTINE RD, Jacksonville, FL, 32257 · 9042684953

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-19
5.0
★★★★★
Overall Rating
Health Inspection
5.0
Staffing
3.0
Quality Measures
5.0
180
Licensed Beds
3.0
Staffing Rating
Terrace of Jacksonville earns an impressive 5-star overall rating from CMS, which reflects how the facility performs across three separate areas that are then combined into one composite score. The health inspection rating is a perfect 5 stars, meaning state inspectors found very few or no significant citations during their visits - a strong sign that the facility is being run safely and that residents are well cared for at a basic operational level. The quality measures rating is also 5 stars, which looks at 15 real clinical outcomes like fall rates, pressure ulcers, and medication management. Scoring at the top here tells you that residents are actually faring well physically, not just that the building passes inspections on paper. The one area worth noting is the staffing rating, which comes in at 3 stars, meaning average. This measures how many hours of nursing care each resident receives relative to the total number of residents. An average score here doesn't mean care is poor, especially given how strong the quality outcomes are, but it's a fair question to raise with the facility directly. You might want to ask about staffing levels on evenings and weekends, and how they handle high-need residents. Overall, though, Terrace of Jacksonville's combination of top marks in inspections and clinical outcomes is genuinely reassuring for families considering this community.
💼 Navigating costs for a loved one? Speak with an elder law attorney.Find one free →
Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during the day shift, and how does that change on nights and weekends? 2. How long have most of your nursing staff been working here, and what do you do when you need to fill a shift on short notice? 3. Can you walk me through exactly what happens if a resident falls, including who gets notified and how quickly family is called? 4. What does a typical day look like for a resident who needs a lot of hands-on help, from the time they wake up to when they go to bed? 5. Have you had any state citations or deficiencies in the last two years, and can you show me the survey reports? 6. How do you handle a situation where a resident or family member has a serious complaint about the quality of care they are receiving? "For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

🚛 Planning a move for a family member? Senior relocation specialists.Get quotes →

Data sourced from CMS Care Compare. Last updated via nightly pipeline.