Vivo Healthcare Normandy

Vivo Healthcare Normandy holds an overall 4-star rating from CMS, which puts it above average compared to nursing homes nationwide. That overall score is a composite of three separate ratings, and the mix here is worth understanding. The facility's strongest area is Quality Measures, where it earned a perfect 5 stars. This rating looks at 15 clinical indicators of resident health, things like how well the facility manages pain, prevents pressure wounds, and maintains residents' physical function. In practical terms, it suggests residents are experiencing good health outcomes once they're living there. Health Inspections came in at 3 stars, meaning the number and severity of citations from state inspectors falls around the national average, nothing alarming but not a standout record either. The area that deserves the most attention is Staffing, which rated 2 stars, meaning the facility has fewer nurse hours per resident than most homes. That can affect how quickly staff respond to residents' needs day to day. The good news is that the high Quality Measures score suggests the facility is managing care effectively despite the staffing numbers, but it's still worth asking questions when you visit. Find out how the facility handles nights and weekends when staffing tends to be thinner, and ask how they ensure residents get timely help. The 4-star overall rating reflects a genuinely solid facility, but the staffing piece is something families should keep an eye on and ask about directly.