Lakeland Hills Center

Lakeland Hills Center is a skilled nursing facility located at 610 E Bella Vista Dr in Lakeland, Florida, within Polk County. The facility operates with 120 certified beds and is classified as a non-profit corporation. It is certified to accept both Medicare and Medicaid residents, and it remains an active provider of long-term and post-acute care services in the Lakeland area. The Centers for Medicare and Medicaid Services assigns Lakeland Hills Center an overall star rating of 2 out of 5. This composite rating reflects performance across three separate domains. The health inspection rating stands at 1 out of 5, reflecting findings documented during state and federal inspection surveys. The staffing rating is also 1 out of 5, which corresponds to reported nurse and aide staffing hours relative to the facility's resident census. In contrast, the quality measure rating is 5 out of 5, the highest possible score, indicating strong performance on clinical outcome metrics used by CMS to assess resident care. The facility holds an active license with the Agency for Health Care Administration in Florida. Prospective residents and families are encouraged to review the most recent survey findings through CMS's Care Compare tool for detailed inspection history. Lakeland Hills Center accepts both Medicare and Medicaid as forms of payment, making it accessible to residents who rely on federal and state insurance programs for coverage of skilled nursing care. Individuals whose coverage type or specific service eligibility is uncertain should contact the facility directly at (863) 688-8591 or consult with a benefits counselor or social worker for guidance on coverage details and admission requirements. When placed in the context of Florida state averages, Lakeland Hills Center presents a mixed profile. The state of Florida generally reflects national CMS averages in overall and health inspection ratings, with many facilities scoring in the 2 to 3 range overall. Lakeland Hills Center's overall rating of 2 and its health inspection and staffing ratings of 1 each fall below what is typical across Florida facilities. However, its quality measure rating of 5 out of 5 notably exceeds state and national norms, suggesting that on quantifiable clinical outcomes, such as rates of hospitalization, falls, and pressure ulcers, the facility performs at a high level relative to peers. This divergence between inspection and staffing ratings on one hand and quality measure performance on the other may be relevant context for those comparing facilities in the Lakeland and Polk County area.