Lakeland Hills Center
610 E BELLA VISTA DR, Lakeland, FL, 33805 · 8636888591
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
2.0
★★☆☆☆
Overall Rating
Health Inspection
1.0
Staffing
1.0
Quality Measures
5.0
120
Licensed Beds
1.0
Staffing Rating
Lakeland Hills Center has an overall rating of 2 out of 5 stars, which puts it below average compared to other nursing homes nationwide. That overall number is a composite of three separate ratings, and in this case, the pieces tell a pretty striking story. The health inspection rating is just 1 out of 5 stars, meaning state inspectors found more problems here than at most facilities, and some of those citations were likely serious. The staffing rating is also 1 out of 5 stars, which means residents are getting fewer hours of nursing care per day than you would typically expect, and that can affect how quickly staff respond to needs, how well medications are managed, and the overall attentiveness of care day to day.
The one bright spot is the quality measures rating, which is a perfect 5 out of 5 stars. This score is based on 15 clinical indicators, things like whether residents are developing pressure wounds, experiencing falls, losing too much weight, or declining in mobility. A top score there suggests that despite the staffing and inspection concerns, residents are seeing strong health outcomes in measurable ways. For families, that contrast is worth digging into. It may be worth asking the facility directly how they achieve strong outcomes with lower staffing levels, and what has been done to address the issues found during inspections.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift and the night shift, and has that number changed in the past year?
2. How often do residents see the same aides and nurses from week to week, or does staffing rotate frequently between different floors and units?
3. Can you walk me through exactly what happens when a resident falls, including who gets notified, how quickly, and what follow-up care looks like?
4. If my loved one needs help getting to the bathroom at night, how long should they expect to wait before someone responds to their call light?
5. What does a typical Tuesday look like for a resident who is mobile and social, from morning wake-up through the evening hours?
6. How many state inspection deficiencies has this facility received in the past two years, and what specific steps were taken to fix the problems that were cited?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.