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Vivo Healthcare Lakeland

1919 LAKELAND HILLS BLVD, Lakeland, FL, 33805 · 8636885612

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
2.0
★★☆☆☆
Overall Rating
Health Inspection
1.0
Staffing
2.0
Quality Measures
5.0
185
Licensed Beds
2.0
Staffing Rating
Vivo Healthcare Lakeland holds an overall 2-star rating from CMS, which means it falls below average when compared to nursing homes nationwide. That overall score is a composite picture built from three separate ratings, and the pieces here tell a mixed story. The health inspection rating is just 1 star, the lowest possible, meaning state inspectors found a higher number of citations, more serious ones, or both during their visits. That is worth paying close attention to, since inspections are designed to catch real problems in how a facility operates and cares for its residents. The staffing rating comes in at 2 stars, which is below average and suggests nurses are spread thinner relative to the number of residents than you would want to see. Less nursing time per resident can affect how quickly staff respond to needs and how closely residents are monitored day to day. The one bright spot is the quality measures rating, which is a perfect 5 stars. This score is based on 15 clinical indicators like how residents are managing pain, whether they are developing pressure sores, or how their mobility and health conditions are being maintained over time. A top score there is genuinely encouraging and suggests the residents who live at this facility are experiencing good health outcomes in measurable ways. That said, families should weigh all three pieces together. Strong clinical outcomes are important, but the low inspection score raises real questions about compliance and day-to-day care practices that are worth exploring before making a decision.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift and the night shift, and has that number changed in the past year? 2. How often do residents see the same nurses and aides from week to week, and what is your current staff turnover rate? 3. Can you walk me through exactly what happens when a resident falls or has a medical emergency, from the moment it occurs to when the family is contacted? 4. If my loved one refuses a meal, misses an activity, or seems withdrawn, how would your staff recognize that and what would they do about it? 5. What percentage of residents here are on antipsychotic medications, and how does that compare to the Florida state average? 6. Can I come back for an unannounced visit, and is there a family council here that meets regularly where I could hear directly from other residents' families? For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.