Vivo Healthcare West Orange
1556 MAGUIRE RD, Ocoee, FL, 34761 · 4078772272
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-19
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
3.0
Quality Measures
4.0
120
Licensed Beds
3.0
Staffing Rating
Vivo Healthcare West Orange holds an overall 4-star rating from CMS, which means it performs above average compared to nursing homes nationally. That overall score is a composite built from three separate ratings, each measuring something different about how the facility operates. The health inspections rating also comes in at 4 stars, meaning state inspectors found fewer or less serious citations than most facilities - a good sign that the home is being run safely and in line with regulations. The quality measures rating matches that at 4 stars, reflecting above-average outcomes across 15 clinical indicators like fall rates, pressure ulcers, and medication management, which speaks directly to how residents are actually faring day to day. The one area worth noting is staffing, which sits at 3 stars, meaning the amount of nursing time available per resident is about average. It is not a red flag, but families may want to ask the facility about staff-to-resident ratios and how they handle busier times to make sure their loved one will get the attention they need.
💼 Navigating costs for a loved one? Speak with an elder law attorney.Find one free →
Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during the day shift, and how does that number change at night and on weekends?
2. How long have your current nursing staff been working here, and what is your average annual staff turnover rate?
3. Can you walk me through exactly what happens when a resident falls or has a medical emergency, from the moment it occurs to when the family is notified?
4. If my loved one has a complaint or feels uncomfortable about something, who do they talk to, and how do you make sure that person feels safe speaking up?
5. What does a typical weekday actually look like for a resident, from morning to evening, including meals, activities, and how much time they spend outside their room?
6. Has this facility received any citations or fines from state inspectors in the last two years, and if so, what specifically was cited and what changed because of it?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
🚛 Planning a move for a family member? Senior relocation specialists.Get quotes →
Data sourced from CMS Care Compare. Last updated via nightly pipeline.