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Metro West Nursing And Rehab Center

5900 WESTGATE DRIVE, Orlando, FL, 32825 · 4072968164

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
4.0
★★★★☆
Overall Rating
Health Inspection
3.0
Staffing
3.0
Quality Measures
5.0
120
Licensed Beds
3.0
Staffing Rating
Metro West Nursing And Rehab Center holds an overall 4-star rating, which puts it above average compared to other nursing facilities nationwide. That overall score is a composite of three separate ratings, and understanding each one helps you get a clearer picture of what the facility actually looks like day to day. The health inspection rating comes in at 3 stars, meaning the facility sits around average in terms of citations found during state inspections. This does not necessarily signal serious problems, but it does suggest there is room for improvement in meeting regulatory standards. The staffing rating is also 3 stars, which means the number of nurse hours per resident is roughly in line with typical facilities. Families should know that staffing levels directly affect how quickly residents receive help, how closely they are monitored, and the overall quality of personal care. Where Metro West really stands out is in quality measures, earning a perfect 5 stars. This rating looks at 15 clinical and physical health outcomes for residents, things like rates of falls, pressure wounds, hospitalizations, and other real-world indicators of how well residents are actually doing. A top score there is meaningful because it reflects the results of care, not just the process. Together, these ratings suggest a facility that delivers strong health outcomes for residents even while operating with average staffing levels and a middling inspection history, which is worth keeping in mind as you weigh your options.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during a day shift, and does that number change at night or on weekends? 2. How long have your charge nurses and CNAs been working here, and what does your staff turnover look like over the past year? 3. If my loved one has a problem or complaint, who specifically do I talk to, and how long does it usually take to get a response? 4. Can you walk me through what a typical weekday looks like for a resident, from the time they wake up to the time they go to bed? 5. How do you handle falls, and can you tell me about the steps you take after one happens to make sure it does not happen again? 6. Has this facility had any state citations or complaints in the past two years, and if so, what changed as a result? "For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.