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AVIATA AT UNIVERSITY HILLS

10040 HILLVIEW ROAD, PENSACOLA, FL, 32514 · 8504740570

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-17
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
3.0
Quality Measures
4.0
120
Licensed Beds
3.0
Staffing Rating
Aviata At University Hills holds an overall 2-star rating from CMS, which means it falls below average compared to other nursing homes nationally. That overall number is a composite that leans heavily on health inspections, so when inspections are low, the overall score tends to follow even if other areas look better. Here, the health inspection rating of 2 stars is the weak spot, meaning state inspectors found a higher-than-average number of citations or more serious ones during their visits. That matters practically because inspections are the closest thing to an outside check on whether a facility is actually following safe care practices day to day. The staffing rating comes in at 3 stars, which is average, meaning residents are getting a fairly typical amount of nurse time relative to the number of people living there. It is not a standout, but it is not a red flag either. The brightest spot is the quality measures rating of 4 stars, which is above average. That score reflects how residents are actually doing across 15 clinical indicators, things like rates of falls, pressure wounds, and hospital readmissions. A 4 here suggests that residents' physical health outcomes are genuinely better than most, which is an encouraging sign even in the context of the lower overall rating. Families looking at Aviata should weigh the inspection history carefully, but recognize that the day-to-day health outcomes for residents appear to be a relative strength.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and does that number change at night or on weekends? 2. How long have most of your nursing staff been working here, and what do you do when you need to fill a shift on short notice? 3. Can you walk me through exactly what happens if a resident falls, including who gets notified and how quickly family members are called? 4. What does a typical day look like for a resident who needs a lot of assistance, from the time they wake up to the time they go to bed? 5. Has this facility received any citations or fines from the state in the past two years, and can you show me the most recent inspection report? 6. How do you handle a situation where a resident or family member complains that something is wrong with the care being provided? For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.