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FloridaPensacolaNursing HomesHavens At Pensacola, The

Havens At Pensacola, The

1900 SUMMIT BOULEVARD, Pensacola, FL, 32503 · 8507460700

Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
5.0
★★★★★
Overall Rating
Health Inspection
5.0
Staffing
4.0
Quality Measures
4.0
120
Licensed Beds
4.0
Staffing Rating
Havens At Pensacola earns a 5-star overall rating from CMS, which reflects how its three sub-ratings come together into one composite score. The health inspection rating is a perfect 5 out of 5, meaning state inspectors found very few, if any, serious problems during their visits. This is a strong signal that the facility is well-run on a day-to-day basis and takes compliance seriously. Staffing comes in at 4 stars, which means nurses are spending more time with residents than average, though not quite at the top tier. In practical terms, that still points to a facility where residents are less likely to feel overlooked or rushed. The quality measures rating is also 4 stars, reflecting above-average outcomes across 15 clinical indicators like fall rates, pressure ulcers, and other markers of physical health. Taken together, this is a genuinely strong profile. The near-perfect inspection record is particularly reassuring for families, since it reflects what regulators actually observed on the ground rather than self-reported data. The above-average staffing and quality scores round out the picture of a facility that is performing well across the board. For a family trying to feel confident about placing a loved one here, a 5-star overall rating with no weak spots in the mix is a good sign that Havens At Pensacola is consistently delivering solid care.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during the day shift, and how does that number change at night and on weekends? 2. How long have most of your nursing staff been working here, and what is your average turnover rate for CNAs and nurses over the past year? 3. If my loved one had a fall or a medical emergency overnight, walk me through exactly what would happen from the moment staff found out to the moment a family member was contacted. 4. Can I come back unannounced at different times of day, including evenings and weekends, to visit my family member? 5. What does a typical Tuesday look like for a resident who does not have therapy scheduled, from the time they wake up to the time they go to bed? 6. In the past year, has this facility been cited by state inspectors for any deficiencies related to resident safety, staffing, or neglect, and if so, what specific changes did you make? For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings

CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.

A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.

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Data sourced from CMS Care Compare. Last updated via nightly pipeline.