Olive Branch Health And Rehabilitation Center
8325 UNIVERSITY PARKWAY, Pensacola, FL, 32514 · 8508988000
Nursing HomeMedicare CertifiedMedicaid Certified
4.0
★★★★☆
Overall Rating
Health Inspection
4.0
Staffing
4.0
Quality Measures
3.0
90
Licensed Beds
4.0
Staffing Rating
Olive Branch Health And Rehabilitation Center holds a 4-star overall rating from CMS, which means it performs above average compared to nursing homes nationally. That overall score is built from three separate ratings, each measuring something different about how the facility operates. The health inspection rating of 4 stars tells you that state inspectors found fewer or less serious problems here than at most facilities, which is a good sign for how well the home maintains safe, compliant care day to day. The staffing rating is also 4 stars, meaning nurses and aides are spending more time with residents than average, and more hands-on time generally translates to more attentive, responsive care for your loved one.
The one area that sits at the middle of the pack is quality measures, which earned 3 stars. This rating looks at 15 clinical outcomes, things like whether residents are experiencing falls, pressure sores, or changes in mobility, and a 3 here means the facility is about average on those health outcomes. It does not cancel out the stronger scores in the other areas, but it is worth asking the facility directly about how they track and improve on those clinical benchmarks. Overall, a 4-star composite suggests a facility that is doing more right than wrong, and families can feel reasonably confident while still asking good questions during a visit.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant typically care for during the day shift, and does that number change at night or on weekends?
2. How often do residents see the same aides and nurses from week to week, and what is your current staff turnover rate?
3. Can you walk me through exactly what happens if a resident falls or has a medical emergency in the middle of the night?
4. How do you handle a resident who is resistive to bathing, medications, or meals, and who makes the call on how to respond?
5. When was the last time this facility was cited for a deficiency by state inspectors, and can I see the most recent inspection report before I leave today?
6. What does a typical Tuesday look like for a resident who does not have any scheduled therapy or medical appointments?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.