Sun Harbor Healthcare

Sun Harbor Healthcare holds an overall 4-star rating from CMS, which means it performs above average compared to nursing homes nationwide. That overall score is a composite of three separate ratings, each measuring something different, and they do not all tell the same story here. The health inspection rating sits at 3 stars, meaning the facility is about average when it comes to the number and seriousness of citations found during state inspections. Nothing alarming, but not a standout either. The staffing rating is the weakest piece at 2 stars, which means nurses and aides are spending below-average hours with residents relative to the number of people living there. For families, that is worth paying attention to, since lower staffing levels can affect how quickly someone gets help or how much individual attention a resident receives day to day. The quality measures rating, on the other hand, is a perfect 5 stars, reflecting that residents at Sun Harbor tend to experience strong clinical outcomes across 15 health indicators, things like rates of falls, pressure wounds, and decline in mobility. The reason the overall rating still lands at 4 stars despite the staffing concern is that quality measures carries significant weight in how CMS builds the composite score. So while the staffing numbers are a real conversation worth having with the facility directly, the clinical outcomes data suggests that residents are, in practice, doing well. Families should feel encouraged by those outcome results but should also ask Sun Harbor specific questions about nurse-to-resident ratios and how they handle care needs during evenings or weekends.