Chatham Glen Healthcare And Rehabilitation Center
16605 SE 74TH SOULLIERE AVENUE, The Villages, FL, 32162 · 2103385220
Nursing HomeMedicare CertifiedMedicaid Certified
5.0
★★★★★
Overall Rating
Health Inspection
4.0
Staffing
3.0
Quality Measures
5.0
120
Licensed Beds
3.0
Staffing Rating
Chatham Glen Healthcare And Rehabilitation Center holds an overall 5-star rating from CMS, which is the highest possible score and puts it in the top tier of nursing facilities nationwide. That overall rating is a composite of three separate scores, and it is worth understanding what each one tells you. The health inspection rating comes in at 4 stars, meaning state inspectors found fewer or less serious problems here than at most facilities. The staffing rating is 3 stars, which is average, so the nurse-to-resident ratio is in line with typical facilities but not a standout. The quality measures rating is a perfect 5 stars, reflecting strong outcomes across 15 clinical indicators like fall rates, pressure wounds, and how well residents maintain their physical function.
In practical terms, this means the facility performs especially well where it arguably matters most: what actually happens to residents' health over time. The inspection record is solid, giving families reasonable confidence that care standards are being met and monitored. Staffing is the one area that sits at the middle of the pack, so if your loved one has high care needs that require frequent hands-on attention, it is worth asking the facility directly about staffing levels on specific shifts. Overall though, a 5-star composite backed by top-tier quality outcomes is a genuinely encouraging sign for families considering this facility.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during a typical day shift, and does that number change on nights and weekends?
2. How long have most of your direct care staff been working here, and what does your turnover look like over the past year?
3. If my loved one falls or has a medical emergency in the middle of the night, walk me through exactly what happens from the moment someone notices a problem.
4. How do you handle a resident who refuses a meal, misses activities for several days in a row, or seems withdrawn - what does your follow-up process look like?
5. Can I see the most recent state inspection report, and can you explain any deficiencies that were cited and what you did to fix them?
6. What does a typical Tuesday look like for a resident who needs help with bathing and getting dressed but is still fairly social and alert?
For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida).
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.