WEST MELBOURNE HEALTH & REHABILITATION CENTER
2125 WEST NEW HAVEN AVE, WEST MELBOURNE, FL, 32904 · 3217257360
Nursing HomeMedicare CertifiedMedicaid CertifiedUpdated 2026-05-20
2.0
★★☆☆☆
Overall Rating
Health Inspection
2.0
Staffing
4.0
Quality Measures
4.0
180
Licensed Beds
4.0
Staffing Rating
West Melbourne Health & Rehabilitation Center holds an overall 2-star rating from CMS, which means it falls below average compared to other nursing homes nationally. That overall score is a composite that leans heavily on the health inspection rating, which is also 2 stars. That rating reflects the number and seriousness of citations the facility received during state inspections, and a below-average score here is something families should take seriously, since it points to real compliance concerns found by outside regulators during on-site visits.
The brighter spots are in staffing and quality measures, both of which earned 4 stars, meaning above average. The staffing score tells you that nurses and aides are spending more time with residents relative to how many people live there, which in practice can mean more attentive day-to-day care. The quality measures score covers 15 clinical indicators like fall rates, pressure ulcers, and how well residents maintain their physical function, and scoring above average there suggests residents are experiencing reasonably good health outcomes. The challenge for families is that the inspection findings drag the overall rating down significantly, so while care delivery looks encouraging on paper, the regulatory history warrants a closer look before making a decision.
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Questions to ask when visiting
1. How many residents does each certified nursing assistant care for during a typical day shift and night shift, and has that number changed in the past year?
2. How long have your charge nurses and CNAs been working at this facility on average, and what does your staff turnover look like compared to last year?
3. If my loved one had a fall or a sudden change in condition at 2 in the morning, walk me through exactly what would happen from the moment staff noticed something was wrong.
4. How do you handle a resident who refuses a meal, refuses a shower, or becomes consistently withdrawn - what steps does your team actually take?
5. Can you show me the most recent state inspection report, and can you explain any deficiencies that were cited and what was done to correct them?
6. What does a typical Tuesday look like for a resident who is mobile but has some memory loss - from the time they wake up to the time they go to sleep?
"For more guidance on evaluating facilities, see our guide to [questions to ask when choosing a Florida nursing home](/blog/questions-to-ask-before-choosing-a-nursing-home-in-florida)."
About CMS Star Ratings
CMS assigns 1–5 star ratings to Medicare and Medicaid-certified nursing homes based on three domains: health inspections, staffing levels, and quality measures. The overall rating is a weighted composite.
A 5-star overall rating does not guarantee excellence in every domain — inspect each sub-rating independently. Data is updated quarterly.
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Data sourced from CMS Care Compare. Last updated via nightly pipeline.